Versand
Last Updated: June 26, 2026
Thank you for shopping at bratfab.com (the official website of SMNU). This Versand Policy applies to all products purchased through this website.
1. Processing Time
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Orders will be processed and shipped within 1–3 Werktage after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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During peak seasons or force majeure events, processing times may be extended. We will notify you via email in a timely manner.
2. Versand Regions
We currently ship to the following countries and markets:
| Market Name | Countries / Regions Included |
|---|---|
| US, Canada, Australia, UK | United States, Canada, Australia, United Kingdom, New Zealand |
| Japan | Japan |
| Germany | Germany |
| France | France |
| Italy | Italy |
| Spain | Spain |
| Netherlands | Netherlands |
| Poland | Poland |
| South Korea | South Korea |
| Brazil | Brazil |
| Latin America – Spanish-Speaking Markets | Mexico, Argentina, Chile, Colombia, Peru, Uruguay |
| Middle East & North Africa (MENA) | Saudi Arabia, UAE, Qatar, Kuwait, Oman, Bahrain, Iraq, Jordan, Lebanon, Syria, Palestine, Yemen, Egypt, Algeria, Morocco, Sudan, Libya, Tunisia, Mauritania, Djibouti, Somalia, Comoros |
Note: Some remote areas may not be eligible for delivery. Please refer to the system prompt at checkout for availability.
3. United States Versand Restrictions
We do NOT ship to the following U.S. territories or addresses:
| Region Name | Abbreviation / Code |
|---|---|
| Guam | GU |
| Hawaii | HI |
| Northern Mariana Islands | MP |
| Puerto Rico | PR |
| U.S. Virgin Islands | VI |
| Armed Forces (APO/FPO/DPO) | AE / AP / AA |
Please ensure your shipping address is NOT within any of the above restricted areas before placing an order. Orders with shipping addresses in these regions will not be fulfilled.
4. Versand Rates
| Bestellung Amount | Versand Cost |
|---|---|
| Under 99.00 USD | $7.99 USD |
| 99.00 USD and above | Free Versand |
Note: The above rates apply to standard shipping services. Additional fees may apply for remote areas—please refer to the final calculation at checkout.
5. Versand Methods & Lieferung Times
| Versand Region | Estimated Lieferung Time (Werktage) |
|---|---|
| Continental U.S. (48 states, excluding restricted areas listed above) | 5–10 Werktage |
| Canada, Australia, United Kingdom, New Zealand | 7–15 Werktage |
| Japan | 5–10 Werktage |
| Germany, France, Italy, Spain, Netherlands, Poland | 5–12 Werktage |
| South Korea | 5–10 Werktage |
| Brazil | 10–20 Werktage |
| Latin America – Spanish-Speaking Markets (Mexico, Argentina, Chile, Colombia, Peru, Uruguay) | 10–20 Werktage |
| Middle East & North Africa (MENA) | 10–20 Werktage |
Note: The above delivery times are estimates. Actual delivery may be affected by customs clearance, local logistics, and force majeure events.
6. Bestellung Tracking
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Once your order is shipped, you will receive a shipping confirmation email containing a tracking number.
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You may also log in to your account and check real-time tracking information under "My Orders."
7. Customs Duties & Taxes
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International orders may be subject to import duties, VAT, or other taxes imposed by the destination country—these fees are the responsibility of the recipient.
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We are unable to estimate the exact amount of customs duties. We recommend checking with your local customs office before placing an order.
8. Versand Address
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Please carefully verify your shipping address when placing an order. Incorrect addresses that result in delivery failure or return shipping will be the buyer's responsibility.
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If you need to modify your shipping address, please Kontaktiere uns at support@bratfab.com within 24 hours of placing your order.
9. Bestellung Cancellation
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Orders may be canceled before shipment—please Kontaktiere uns as soon as possible.
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Once an order has been shipped, it cannot be canceled. Please refer to our Rückgabe & Refund Policy for further assistance.
10. Kontaktiere uns
For any shipping-related questions, please reach out to us through the following channels:
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E-Mail: support@bratfab.com
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Call: +86 13048809312