配送ポリシー

Last Updated: June 26, 2026

Thank you for shopping at bratfab.com (the official website of SMNU). This Shipping Policy applies to all products purchased through this website.

1. Processing Time

  • Orders will be processed and shipped within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During peak seasons or force majeure events, processing times may be extended. We will notify you via email in a timely manner.

2. Shipping Regions

We currently ship to the following countries and markets:



Market Name Countries / Regions Included
US, Canada, Australia, UK United States, Canada, Australia, United Kingdom, New Zealand
Japan Japan
Germany Germany
France France
Italy Italy
Spain Spain
Netherlands Netherlands
Poland Poland
South Korea South Korea
Brazil Brazil
Latin America – Spanish-Speaking Markets Mexico, Argentina, Chile, Colombia, Peru, Uruguay
Middle East & North Africa (MENA) Saudi Arabia, UAE, Qatar, Kuwait, Oman, Bahrain, Iraq, Jordan, Lebanon, Syria, Palestine, Yemen, Egypt, Algeria, Morocco, Sudan, Libya, Tunisia, Mauritania, Djibouti, Somalia, Comoros

Note: Some remote areas may not be eligible for delivery. Please refer to the system prompt at checkout for availability.

3. United States Shipping Restrictions

We do NOT ship to the following U.S. territories or addresses:



Region Name Abbreviation / Code
Guam GU
Hawaii HI
Northern Mariana Islands MP
Puerto Rico PR
U.S. Virgin Islands VI
Armed Forces (APO/FPO/DPO) AE / AP / AA

Please ensure your shipping address is NOT within any of the above restricted areas before placing an order. Orders with shipping addresses in these regions will not be fulfilled.

4. Shipping Rates



Order Amount Shipping Cost
Under 99.00 USD $7.99 USD
99.00 USD and above Free Shipping

Note: The above rates apply to standard shipping services. Additional fees may apply for remote areas—please refer to the final calculation at checkout.

5. Shipping Methods & Delivery Times



Shipping Region Estimated Delivery Time (Business Days)
Continental U.S. (48 states, excluding restricted areas listed above) 5–10 business days
Canada, Australia, United Kingdom, New Zealand 7–15 business days
Japan 5–10 business days
Germany, France, Italy, Spain, Netherlands, Poland 5–12 business days
South Korea 5–10 business days
Brazil 10–20 business days
Latin America – Spanish-Speaking Markets (Mexico, Argentina, Chile, Colombia, Peru, Uruguay) 10–20 business days
Middle East & North Africa (MENA) 10–20 business days

Note: The above delivery times are estimates. Actual delivery may be affected by customs clearance, local logistics, and force majeure events.

6. Order Tracking

  • Once your order is shipped, you will receive a shipping confirmation email containing a tracking number.

  • You may also log in to your account and check real-time tracking information under "My Orders."

7. Customs Duties & Taxes

  • International orders may be subject to import duties, VAT, or other taxes imposed by the destination country—these fees are the responsibility of the recipient.

  • We are unable to estimate the exact amount of customs duties. We recommend checking with your local customs office before placing an order.

8. Shipping Address

  • Please carefully verify your shipping address when placing an order. Incorrect addresses that result in delivery failure or return shipping will be the buyer's responsibility.

  • If you need to modify your shipping address, please contact us at support@bratfab.com within 24 hours of placing your order.

9. Order Cancellation

  • Orders may be canceled before shipment—please contact us as soon as possible.

  • Once an order has been shipped, it cannot be canceled. Please refer to our Return & Refund Policy for further assistance.

10. Contact Us

For any shipping-related questions, please reach out to us through the following channels:

  • Email: support@bratfab.com

  • Call: +86 13048809312