Orders are processed within 1–3 Werktage after payment confirmation.

Estimated delivery time:

• United States: 5–10 Werktage
• Europe: 7–14 Werktage
• Other regions: 10–20 Werktage
  

All orders include tracking information once shipped.

Yes, we offer international shipping to selected countries and regions.

Availability may vary depending on destination and local logistics conditions.

We offer a 30-day return policy on eligible items purchased from bratfab.com.

To be eligible for a return, items must be unused, in original packaging, and accompanied by proof of purchase.

Once your returned item is received and inspected, we will notify you of approval or rejection.

Approved refunds are processed within 5–10 Werktage to your original payment method.

Customers are responsible for return shipping costs unless the item is defective or incorrect.

You can Kontaktiere uns at:

📧 support@bratfab.com

📞 +86 13048809312 (WhatsApp available)

Support hours:

Montag – Freitag, 9:00 AM – 6:00 PM (Beijing Time, UTC+8)

SMNU is a brand owned and operated by SHIMA TECHNOLOGY (GUANGDONG) CO., LTD.

We are a manufacturer specializing in motorcycle and bicycle accessories, including phone holders, camera mounts, and riding equipment.

Yes, all payments are processed through secure checkout systems with encrypted transactions.

We do not store or share your payment information.

Yes. SMNU products are designed and developed by SHIMA TECHNOLOGY (GUANGDONG) CO., LTD., a manufacturer with in-house R&D and production capabilities.

Room 701, Unit 1, Building 6 High-tech Innovation & Intelligence City No. 233 Jin'ou Road, Jianghai District Jiangmen City, Guangdong Province, China, 529000